SUBSTITUTION POLICY
The photos shown represent the overall theme and style of the arrangements. The Designer may make appropriate substitutions of flower or container types or colors due to availability and season. We hand select the best flowers available every day to assure the highest quality and style for each of my creations. Any substitutions made will reflect an equal or higher value.
RETURN POLICY
Contact me at robinsnest@rockisland.com within 24 hours of purchase if you’re not satisfied with your flowers. Please include a photo so that I can asses the situation. We do not provide refunds, but we will be able to replace them with a fresh arrangement or plant. Upon redelivery, I’ll take the old arrangement that was unsatisfactory and give you the new arrangement or plant.
DELIVERY POLICY
We delivery for free within the city limits of Friday Harbor. We have flat fee delivery/shipping fee.
STORE HOURS
I’m available for consultations and deliveries 9am – 4pm Mon-Sat. Retail is by appointment only. If you have questions please call me at 360-317-8844
FLORAL CARE
The average lifespan of a cut floral arrangement is between 3-7 days. Cut flowers should be given fresh water daily. Keep flowers in a cool location, away from direct sunlight, heating or cooling vents, directly under ceiling fans, or on top of televisions or radiators to help ensure their longest life span. Orchids should be given one cup of water per week and be placed in indirect sunlight to ensure longest lifespan. Keep in mind that all flowers, plants, and trees are living things. It is the responsibility of the recipient to follow any care instructions provided to ensure the longest life.